What Exactly is a Chatbot

It takes on many names. Chatbot, interactive agent, virtual assistant, and conversational interface are just a few of them. While the names may differ, the sole purpose of these bots remains the same – to answer questions quickly and efficiently. But chatbots are special. Not only are they able to answer questions, but they can do so without the help of a human representative. This frees up valuable time and saves businesses money.
What Exactly is a Chatbot

Why You Should Care

  • The global Chatbot market is expected to grow exponentially between 2016–2023.

  • 85% of customer interactions will be managed without a human by 2020.

  • 32% of executives say voice recognition is the most widely used AI technology in their business. 

  • 6 billion connected devices will proactively ask for support by 2018 

  • 44% of executives believe artificial intelligence’s most important benefit is “automated communications that provide data that can be used to make decisions.”

  • By the end of 2018, “customer digital assistants” will recognize customers by face and voice across channels and partners.

  • 40% of mobile interactions will be managed by smart agents by 2020. 

What You Will Learn

  • What are Chatbots

    Recently, new tools designed to simplify the interaction between humans and computers have hit the market: Chatbots. They are some of the industry’s newest tools designed to simplify the interaction between humans and computers.

  • How Businesses Use Chatbots

    Chatbots streamline interactions between people and services, enhancing customer experience. They offer to improve the customers engagement process and operational efficiency by reducing the typical cost of customer service.

  • How To Build a Chatbot

    There are different approaches and tools that you can use to develop a chatbot. Depending on the use case you want to address, some chatbot technologies are more appropriate than others. In this course, we will teach you how to use simple chatbot builders.

Pricing options

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Course curriculum

  • 1
    Welcome to the course!
  • 2
    Let's get started!
  • 3
    Next Steps...
  • How to use this course Before we begin...
  • What is a Chatbot 'The GrowthBond Sales Formula - Selling with a chatbot_HIGH Chatbot Examples Why Do Businesses Need Chatbots? Chatbot Builders: Chatfuel & ManyChat Chatfuel: The Complete Guide to Messenger Bots for Business ManyChat' Messenger Marketing & Chatbot Mastery Facebook Advertising + Chatbots = Killer Combination '10 Reasons Why Your Business Needs a Messenger Chatbot_HD 'Lead Qualification with Chatfuel_HD 'Lead Nurturing with Chatfuel_HD 'FAQ Automation with Chatfuel_HD 'Product Recommendation with Chatfuel_HD 'REF Links in Chatfuel_HD 'Product Recommendation with Chatfuel_HD 'A-B Testing with Chatfuel_HD 'Lead Generation with Chatfuel_HD 'How to Embed Videos Inside Your Messenger Chatbot- Chatfuel Video Plugin for Fa_HD 'How to Build a Basic Lead Generation Bot in Chatfuel_HD 'Chatfuel- Customer Chat Plugin_HD 'Chatfuel- Default Answer_HD 'Chatfuel- People Tab_HD 'Mapping Out the Conversation in Chatfuel_HD 'Setting Subscriber Expectations with Chatfuel_HD 'Managing User Subscriptions in Chatfuel_HD 'Sending PDFs in Chatfuel_HD 'Tracking Funnel Statistics in Chatfuel_HD 'Connecting Your Page in Chatfuel_HD
  • Before you go...